There is an old saying ” What’s measured, gets done.” Clear KPIs and accountability focuses the team on the work that is going to determine success. 

By measuring performance on a regular basis enables the company see whether it is achieving its goals or where issues reside. It  raises the performance of the team through levels of engagement, confidence and ultimately, recognition. Essentially, it replaces guesswork with clarity.

Linked to performance, an honest level of reward for those making a difference should be in place. When done well, the reward process reinvigorates the team to push the KPI to the next level.

KPIs help in many areas such as:

1. Strengthen employee morale
2. Support business objectives
3. Foster personal growth
4. Critical for performance management