There is an old saying ” What’s measured, gets done.” Clear KPIs and accountability focuses the team on the work that is going to determine success. 

By measuring performance on a very regular basis raises the performance of the team through levels of engagement and confidence and ultimately, recognition.

Linked to performance, an honest level of reward for those making a difference should be in place. When done well, the reward process reinvigorates the team to push the KPI to the next level.